All Sales Are Final / Refund Policy
Thanks for purchasing our products at www.kaneshon.com operated by Kaneshon.com. Only purchases made directly from our online store www.kaneshon.com qualify for our policy.
All sales are final. We accept returns for refund or exchange for products that are defective or damaged during shipping.
Refunds and Exchanges
To be eligible for a refund or exchange, you must first email us within 30 calendar days of receiving the product at email@example.com to alert us of the damage, then return the damaged item to us. Upon receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item.
To complete your return, we require a receipt or proof of purchase.
Refunds (If Applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your replacement or refund will be processed, and the money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
Late Or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
To return your product, you should contact us prior to shipping the item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Lost Or Stolen Packages
Kaneshon.com is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.